Customer Service

How do I contact Balsam Hill?

Our customer support specialists are available Monday – Sunday 5am – 9pm PT, 8am – 12am ET.

Call 1.888.55.BALSAM

Live chat and Text 1.650.855.8663 is available Monday – Sunday 5am – 9pm PT, 8am – 12am ET.

Balsam Hill^® is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.

Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.